Can I not use the Sample Letter / Template to submit my complaint?
The Sample Letter / Template [DOCX, 60 KB] is a guide to draft your complaint as it contains all the relevant fields that an Inquiry Committee and a Complaints Committee would require to investigate your complaint. You are therefore strongly encouraged to adhere to this guide.
Please also note that handwritten complaint letters are not accepted and all complaints must be type-written in English.
Related questions
I am a foreigner and am not residing in Singapore. How do I lodge a complaint against a doctor whom I consulted while I was in Singapore?
Can I submit additional information after I have lodged a complaint with the SMC?
I am unable to submit my Statutory Declaration, complaint letter and/or supporting documents via email. Can I mail them to the SMC instead?
Can the SMC help me to assess whether there are grounds for me to lodge a complaint?
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