Can I submit a complaint against the hospital/clinic?

Question

Accepted Answer

The SMC can only consider complaints against registered doctors and is not empowered by law to direct investigation or look into complaints against healthcare institution(s).

Medical clinics and healthcare establishments are regulated under the Healthcare Services Act 2020 by the Ministry of Health (“MOH”). You may wish to contact and address your feedback/complaints against any healthcare institution(s) to MOH.

Can I submit a complaint against the hospital/clinic?

Related questions

How do I lodge a complaint against a doctor?

I do not have the name/full name of the doctor(s). Can the SMC help me to obtain the name(s)?

I am an International Medical Graduate and would like to open my own clinic in Singapore. What are the criteria?

My doctor/clinic/hospital has charged me an amount for the medication/ consultation fee /medical report. Can I ask if this amount is correct? Can they charge me this amount?