7 questions
Trouble logging in
I cannot log into my Singpass account when using agencies digital services. What do I do?
I can't seem to log in to certain digital services using Singpass app despite having set it up. Why is this so?
What should I do if I face difficulty logging into a government mobile app with Singpass?
I did not receive a One-Time Password after multiple requests. What should I do?
After I scan the QR code on the Singpass login page, my Singpass app launches and there is a message stating that “this request has expired”. What should I do?
Why can't I access my account after multiple login attempts?
Need more help?
Get in touch