12 questions
Multi-user SMS 2FA
What is Multi-User SMS 2FA?
What if the secondary user is unable to provide consent as he/she has lost mental capacity?
How can I sign up for the Multi-user SMS 2FA service?
I am a Donee appointed under a Lasting Power of Attorney (LPA) or a Court-appointed Deputy. Can I set up the Multi-User SMS 2FA for the secondary user without needing the secondary user to be physically present?
What if one of the parties is unable to be physically present at the counter to verify their identities?
I am a Donee appointed under a Lasting Power of Attorney (LPA). What are the documents I have to submit in order to set up Multi-user SMS 2FA on behalf of the Donor?
Once the Multi-user SMS 2FA is activated, does the primary user get to see all the secondary user’s information?
I am a Deputy appointed under a Deputyship Court Order. What are the documents that I have to submit in order to set up Multi-User SMS 2FA on behalf of the person lacking mental capacity?
Is it compulsory for me to use Multi-user SMS 2FA? Can I continue to use existing methods?
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