12 questions
Multi-user SMS 2FA
As a secondary user, how can I change my primary mobile number to someone else?
I am a Donee appointed under a Lasting Power of Attorney (LPA). What are the documents I have to submit in order to set up Multi-user SMS 2FA on behalf of the Donor?
How can I sign up for the Multi-user SMS 2FA service?
What if the secondary user is unable to provide consent as he/she has lost mental capacity?
I am a Donee appointed under a Lasting Power of Attorney (LPA) or a Court-appointed Deputy. Can I set up the Multi-User SMS 2FA for the secondary user without needing the secondary user to be physically present?
What if one of the parties is unable to be physically present at the counter to verify their identities?
Once the Multi-user SMS 2FA is activated, does the primary user get to see all the secondary user’s information?
How can I terminate the Multi-User SMS 2FA service?
Can the secondary user be linked to more than one primary user's mobile number?
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