What if the secondary user is unable to provide consent as he/she has lost mental capacity?
Secondary user has lost of mental capacity
Primary users are required to either be a Donee with Lasting Power of Attorney (LPA) or be a Court-Appointed Deputy for the secondary to be eligible to apply for this feature.
Primary users can submit their application via the links below:
Donees with LPA: [https://go.gov.sg/multi-user-donee]
Deputies with a Court Order: [https://go.gov.sg/multi-user-deputy]
Related questions
I am a Donee appointed under a Lasting Power of Attorney (LPA) or a Court-appointed Deputy. Can I set up the Multi-User SMS 2FA for the secondary user without needing the secondary user to be physically present?
I am a Donee appointed under a Lasting Power of Attorney (LPA). What are the documents I have to submit in order to set up Multi-user SMS 2FA on behalf of the Donor?
When and why was the Professional Deputies and Donees scheme developed?
How do I use the LPA as a donee?
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