After calling Singpass Helpdesk, I am unable to get through the first step to suspend my account. What should I do?

Question

Accepted Answer

Please ensure that you are using a Singapore-registered mobile number for this call. In addition, if you have exceeded the maximum number of tries per day, you will not be able to proceed.

After calling Singpass Helpdesk, I am unable to get through the first step to suspend my account. What should I do?

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