I have suspended my Singpass account. How do I reactivate my account?

Question

Accepted Answer

To reactivate your account, please call Singpass Helpdesk at 6335 3533, and press “9” for 24-hour scam support. Select “Need other assistance” by pressing “3”, and our Helpdesk officer will assist you to reactivate your account.

After calling Singpass Helpdesk, I am unable to get through the first step to suspend my account. What should I do?

Please ensure that you are using a Singapore-registered mobile number for this call. In addition, if you have exceeded the maximum number of tries per day, you will not be able to proceed.

I have suspended my Singpass account. How do I reactivate my account?

Please ensure that you are using a Singapore-registered mobile number for this call. In addition, if you have exceeded the maximum number of tries per day, you will not be able to proceed.

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