I can't seem to log in to certain digital services using Singpass app despite having set it up. Why is this so?

Updated by SINGPASS 2y ago

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When logging in through a web browser, check that your browser allows Singpass app to automatically launch when you tap on the QR code.

For Android users

Go to "Settings" > "Apps" > select "Singpass app" > "Set as default". Under the "App Links" section, choose "In this app" under "Go to supported URLs".
For best experience, please use Google Chrome as your web browser.

For iOS users

Tap and hold on the QR code on the Singpass login page, then select "Open in Singpass app". If this option isn't available, please wait for an hour before trying again or reinstall the app thereafter.
For best experience, please use Safari as your web browser.

You may also log in to some Government digital services from the Singpass app.

Topics:

Account Usage Login using Singpass App

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