Here's what you can do if you suspect yourself to be a target in a property scam:

• Verify the agent independently through CEA's official website or contact CEA to confirm the agent is legitimate and currently licensed.

   

• Ask for:

  • Copy of the landlord's property ownership documents

  • Official tenancy agreement with landlord's verified details

  • Proof of the agent's authority to act on behalf of the landlord

     

• Verify actual property ownership through Singapore Land Authority (SLA) records if it's a Singapore property. You may find the below articles helpful:

  • How do I find out the particulars of a owner of a private property?

  • How do I find out the particulars of the owner of a HDB flat?

     

• If you suspect this to be a scam or if money has been transacted, please file a police report online or in person at the nearest Neighbourhood Police Post, if you are in Singapore.

  • You may refer to our guide on what to include when you file a police report.

In the meantime, please keep all communication records and do not make any additional payments or provide more personal information. 

If you need to speak with someone for further assistance, please call the ScamShield Helpline at 1799, our team there will be happy to assist you.