What should I do if I suspect that I'm involved in a property/ rental scam?
Here are some common red flags for rental scams:
Requests for payment before viewing (especially deposits to “secure” the room urgently).
The landlord claims to be overseas and unable to meet in person.
You are asked to transfer money via unusual methods (crypto, gift cards, overseas transfers).
The listing photos look very professional or appear on multiple websites with different prices.
The landlord avoids providing a proper tenancy agreement.
Here's what you can do if you suspect yourself to be a target in a property scam:
Verify the agent independently through CEA's official website or contact CEA to confirm the agent is legitimate and currently licensed.
Ask for:
Copy of the landlord's property ownership documents
Official tenancy agreement with landlord's verified details
Proof of the agent's authority to act on behalf of the landlord
Verify actual property ownership through Singapore Land Authority (SLA) records if it's a Singapore property. You may find the below articles helpful:
If you suspect this to be a scam or if money has been transacted, please file a police report online or in person at the nearest Neighbourhood Police Post, if you are in Singapore.
You may refer to our guide on what to include when you file a police report.
In the meantime, please keep all communication records and do not make any additional payments or provide more personal information.
If you need to speak with someone for further assistance, please call the ScamShield Helpline at 1799, our team there will be happy to assist you.
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