Once a scam report has been submitted on the ScamShield app, it cannot be undone or retracted. This is why it's important to ensure the information you're reporting is accurate before submission.

If you have accidentally submitted an incorrect report, please submit a new report through the ScamShield app.

However, if you've accidentally reported a phone number or website link - not to worry. A single report alone does not automatically mark a phone number/ website as a scam. Our system uses multiple data points and verification processes to determine if a phone number/ website is suspicious.

You may also want to check out: Can I edit my scam report after I've submitted it on the ScamShield app?