How do I report a suspicious email?
If you come across a suspicious email, you can now report it directly on the ScamShield app under "Report a Scam".
You may refer to step-by-step instructions on how to report a suspicious email on our Product Guide.
Please do not engage with such emails and avoid clicking on unknown links or attachments.
Learn more about how to identify scam emails here.
Additional tips to reduce scam emails in your inbox:
While scam emails can’t be entirely prevented, here are some steps you can take to limit unwanted or scam emails depending on your email provider:
Gmail:
Click “Report phishing” or “Report spam” directly in the message.
Use Filters and Blocked Addresses in your Settings to automatically screen suspicious senders.
Outlook:
Right-click the message and select “Report phishing”.
Adjust your Junk Email Settings and consider adding persistent scam senders to your blocked list.
Yahoo Mail:
Use the Spam or Phishing report options.
Under Security and Privacy settings, you can manage blocked addresses and filter levels.
Additionally, we recommend enabling two-factor authentication on your email account, and being cautious about subscribing to online mailing lists or sharing your email address online.
Don’t open attachments or click links from unfamiliar email addresses. Even if the sender appears familiar, double-check the full email address for any unusual characters or misspellings.