iOS users may have trouble enabling their call blocking & identification extension for ScamShield. From our experience, this issue is often intermittent and can be fixed with the following steps. Before you report the issue, please ensure you have tried the following:

• Update the ScamShield app version to the latest available version on iOS App Store.

• Restart your phone and try to re-enable the "Call blocking & identification" feature. 

• Uninstall and reinstall the ScamShield app. Try setting up your permissions again.

If this does not fix the issue, please reach out to us using the ScamShield Contact Us Form.

If you have submitted feedback, we will be in touch with you as soon.