I forgot my shop code for the RedeemSG Merchant app. How do I find it again?

Q: I forgot my shop code for the RedeemSG Merchant app. How do I find it again?

1) If you are logged in to the RedeemSG Merchant app: Tap “Settings” and then “Show Shop Code” to see your unique shop code. You can use this code to onboard your staff. 2) If you are logged out of the RedeemSG Merchant app: If you signed up with a CDC Ambassador and received your shop code before, please check your SMS inbox for a message from RedeemSG or gov.sg . The SMS should look like this: (SHOP NAME): Your merchant account for RedeemSG has been created. Your shop code is XXXXXX. You may log into the RedeemSG App using your mobile number and key in this code to gain access. If you cannot find the SMS, please contact us here . For any other campaigns, contact the campaign organiser. You can find their details here.

Question

I forgot my shop code for the RedeemSG Merchant app. How do I find it again?

Accepted Answer

1) If you are logged in to the RedeemSG Merchant app:

Tap “Settings” and then “Show Shop Code” to see your unique shop code. You can use this code to onboard your staff.

2) If you are logged out of the RedeemSG Merchant app:

If you signed up with a CDC Ambassador and received your shop code before, please check your SMS inbox for a message from RedeemSG or gov.sg. The SMS should look like this:

(SHOP NAME): Your merchant account for RedeemSG has been created. Your shop code is XXXXXX. You may log into the RedeemSG App using your mobile number and key in this code to gain access.

If you cannot find the SMS, please contact us here. For any other campaigns, contact the campaign organiser. You can find their details here.

I forgot my shop code for the RedeemSG Merchant app. How do I find it again?

Related questions

I am trying to log in to the RedeemSG Merchant app, but I did not receive the OTP SMS. What should I do?

I am accepting vouchers via the RedeemSG Merchant App. How can my staff scan vouchers on my behalf?

How do I claim my vouchers?

I cannot find the SMS with my voucher link. How do I access my vouchers?