Operational matters such as the scheduling of train services come under the Public Transport Operators. Please contact the train operator to share your feedback with them directly.  

For train services on the North-South Line, East-West Line, Circle Line, Thomson-East Coast Line or the Bukit Panjang LRT, please contact SMRT via https://www.smrt.com.sg/feedback or call them at 1800-3368900. For train services on the Downtown Line, North-East Line, Sengkang LRT or Punggol LRT, please contact SBS Transit via customercare@sbstransit.com.sg or call them at 1800-2872727.