How much are the penalty fee amounts and will honest commuters who mistakenly underpay fares still be made to pay these penalty fees?
The penalty fee amount is $50 for each of the penalty type listed below:
Non-payment of fare
Non-tapping in/out of smartcard
Non-entitlement to concession
Invalid ticket (under-payment)
Invalid ticket (misuse of non-transferable ticket)
Enforcement action will only be taken against commuters who have infringed the law. Commuters who feel that they have legitimate and meritorious grounds to seek leniency on the penalty fee imposed may lodge their appeals online at https://go.gov.sg/pfappeal within 14 days of the issuance of a Notice to Pay Penalty Fee.
Each appeal will be investigated and evaluated carefully by the PTC.
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