No, this email is not from us. We are aware of phishing emails impersonating Parking.sg, sent by scammers using names like "Smart Parking SG". These emails claim that your payment method has been detached and prompt you to click an "Update details" button.

Please do not click on any links or reply to these emails.

Here's how to tell that the email is not from Parking.sg:

• The sender address does not end with "@parking.sg" or "@gov.sg"

• The email asks you to "update payment details" via a link

• The footer shows an overseas address instead of a Singapore Government address

Parking.sg will never:

• Ask you to update your payment details through an email link

• Send communications from non-gov.sg email addresses

• Use third-party marketing platforms to request account or payment changes

All account and payment updates should be done only within the official Parking.sg mobile app, downloaded from the Apple App Store or Google Play Store.

If you receive an SMS claiming to be from Parking.sg, check that it is sent from the gov.sg SMS Sender ID (all letters in lowercase). From 1 July 2024, all government SMS communications are sent under this same sender ID.

If you have received such an email, please delete it. If you have already clicked the link or entered your details, contact your bank immediately and report the incident to the Singapore Police Force via ScamShield at 1799 or scamshield.gov.sg.