Why am I getting billed for the entire parking duration which I originally selected even though I ended my session early?
When you use the parking app, you'll be charged for the entire duration you selected. However, if you end your session early, the app will refund you the unused amount on a per-minute basis. It may take some time for the refund to show up on your debit or credit card statement as the refund might still be processing, so please be patient.
Related questions
Why do I need to select a parking duration? Why can't the app just make use of a start/stop button?
I left the parking lot without ending my parking session. How can I know the amount I will be charged?
What happens if I forget to end my parking session?
Parking hours ended at 10pm at Jalan Sultan but i had to select parking period which extended to 10.15pm & was charged till 10.15pm. How do i get a refund for the extra 15mins?
Need more help?
Get in touch