A Singapore Government Agency Website
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites

Secure websites use HTTPS

Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.
askgov

Parents Gateway
Parents Gateway

Hello!
How can we help?

Quick links

Sharing Access
Sharing Access
Update Details
Update Details
Notification Issues
Notification Issues
Travel declaration
Travel declaration
Technical Issues
Technical Issues
Student Details Form
Student Details Form
New User Access
New User Access
Login Help
Login Help
Sharing Access
Sharing Access
Update Details
Update Details
Notification Issues
Notification Issues
Travel declaration
Travel declaration
Technical Issues
Technical Issues
Student Details Form
Student Details Form
New User Access
New User Access
Login Help
Login Help

Topics


              10 articles in

              My child is in school. Why did I get a notification about my child’s absence?

              Updated 1y ago
              1

              How long will Student Absence submissions be stored in Parents Gateway?

              Updated 1y ago

              Why am I not getting notifications from the school about my child’s absence?

              Updated 1y ago

              Why did the teacher reject / delete my Student Absence submission?

              Updated 1y ago

              When I withdraw a Student Absence submission, can the school still see what I had submitted?

              Updated 1y ago

              My child was absent a few weeks ago. Can I still use the Student Absence service to submit the reason (e.g. MC, parent's letter) for my child’s absence?

              Updated 1y ago

              Can my spouse edit a Student Absence submission that I have made?

              Updated 1y ago

              I have submitted the wrong document in Student Absence. What should I do?

              Updated 1y ago

              I have made a Student Absence submission in advance, but the appointment date has been changed. Can I edit my submission?

              Updated 1y ago

              My child has a medical appointment next month. Can I submit an absence notification in advance?

              Updated 1y ago

              Need more help?

              Describe your issues to us.

              Contact us
              parentsgatewayVisit Parents Gateway website
              FeedbackPrivacyTerms of UseReport Vulnerability
              Created with
              askgov
              Built by

              ©2026 Open Government Products