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What should I do if a message is flagged as suspicious?


Updated by PANGO

Take these immediate steps to keep your device and personal details safe:

  • Do not interact: Never click any links, call phone numbers written in the text, or reply to the sender.

  • Verify independently: If you think the message might actually be legitimate (e.g., from your contact, bank or a government agency), contact them directly using their official website or verified hotline, or if it's someone you know, call them on a number you already have.

  • Check official anti-scam resources: If you are unsure whether something is a scam, visit scamshield.gov.sg or call the 24/7 ScamShield Helpline at 1799.

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