Refunds are generally not allowed unless the Community Club/Centre, PAssion WaVe outlet or imPAct@Hong Lim Green cancels or reschedules the course, activity or booking.

In such cases, the respective outlet will contact the payer directly regarding the refund process.

If you wish to request a refund for valid reasons, you must complete a Refund Request Form at the respective outlet.

All refund requests are subject to review and approval.