What should I do if I do not receive my PAssion card after 4 weeks from the point of application?
The Card should reach Members by post within 4 weeks. However, if you do not receive your PAssion Card after 4 weeks, please contact to our PA Contact Centre at 6225-5322 (8am to 6pm, Mondays to Sundays, excluding Public Holidays) for further assistance.
Alternatively, you may also submit your feedback via www.pa.gov.sg/feedback.
Related questions
If I apply for the PAssion card online, when can I start to enjoy the member's rate at PA? How long do I have to wait and how do I collect the card?
It has been more than 3 months since I received the invitation pack but I have not received the PAssion Silver card (non-concession). What should I do?
How do I submit my feedback on the PAssion Card?
I do not have a PAssion card. How can I sign up for one?
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