Can I submit a complaint against the optical practice?
Under the Optometrist and Opticians Act, any complaint concerning the conduct of a registered person in his professional capacity shall be made to the Board in such form and manner as the Board may require.
OOB only considers complaints against registered optometrists and opticians and is not empowered by law to investigate complaints against the optical practice.
Related questions
Will the registered optometrist or optician that I lodged a complaint against be informed of about the complaint and complainant?
Is OOB the right place for me to lodge a complaint?
I only know the alias but not the full name of the registered optometrist or optician. Can I still submit a complaint?
What are the possible outcomes of the complaint?
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