10 questions
Complaints against Registered Optometrists or Opticians
How do I lodge a complaint against a registered optometrist or optician?
Is there a recommended timeframe to lodge a complaint?
Will the registered optometrist or optician that I lodged a complaint against be informed of about the complaint and complainant?
I have doubts on the advice and optical products prescribed by the registered optometrist or optician. What should I do?
Can OOB advise if the professional fees charged by a registered optometrist and optician is appropriate?
Can I submit a complaint against the optical practice?
I only know the alias but not the full name of the registered optometrist or optician. Can I still submit a complaint?
What are the possible outcomes of the complaint?
How long will OOB take to investigate my complaint?
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