A Donee can transact on a Donor’s behalf when the Donor has been certified by a registered medical practitioner to have lost mental capacity to handle his/her own affairs.

When transacting with any third-party agency (e.g., banks, insurance agencies, HDB, CPFB, SLA, etc.), the Donee would need to produce:

• your registered LPA (by sharing it via Office of the Public Guardian Online). You may refer to the OPGO Quick Reference Guides (QRGs) for step-by-step guidance on how to send the LPA.

• the medical report on your loss of mental capacity

• other supporting documents as required by the organisation that the Donee is transacting with.

The type of decision your Donee can make for you depends on the powers you have granted them in your LPA. For example, a Donee with property and affairs powers will be able to transact directly with banks to manage your money.