My Halal certificate is expiring on 30 November or 31 December 2018 but I forgot / did not update the UEN / SingPass details to Muis. Can I still submit my renewal in LicenceOne after 15 October 2018?
Follow these steps:
1. Get your Certificate Number (top right hand corner of your certificate) or in current eHalal system (https://www.halal.sg/ehalalv2/Login.aspx).
2. Login to LicenceOne (https://licence1.business.gov.sg) with either CorpPass (Companies) or SingPass (Individual owned business).
3. Click on Licence Application tab and select Renew Expiring Licence.
4. At the Profile page, enter your Certificate number in the Licence Number* field.
5. You will receive an "Error Message"
6. Logout of LicenceOne
7. After two working days, repeat Steps 2 to 4. You should be able to proceed with your renewal application.
You may download the User Guide / Video Tutorial / Presentation Slides / an illustration of the above steps at:
https://www.muis.gov.sg/Halal/Halal-Certification/LicenseOne
Related questions
How do I apply for Muis Halal Certification?
How do I apply for new Halal Certification - do I apply through Muis eHalal System (MeS) or LicenceOne portal?
What documents do I need to submit for Halal application?
I do not run a company but a small eatery (hawker stall, school canteen stall). If I do not have a CorpPass, can I use my SingPass to access LicenceOne?
