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I edited my email address in the "Manage Payment Details" form in the Government-Paid Leave (GPL) Portal. Why is the updated email address not reflected in my GPL application?


Updated by MSF

Email addresses updated in the "Manage Payment Details" form are used exclusively for payment-related notifications. These updates do not automatically carry over to your GPL application forms.

How email addresses work in the GPL Portal

For GPL applications, your email address is automatically retrieved from MyInfo. To avoid processing delays, ensure that the details you submit match your MyInfo profile.

If you want to use a different email address for your GPL application

Edit the email address field directly within the individual application form. Note that details provided in the GPL portal are intended solely for their respective purposes and remain separate from your MyInfo account.

If you want to permanently update your email address

Visit Singpass to update your email address in MyInfo. This will ensure your updated email address is used for all future GPL applications.

Important note

Discrepancies between your submitted application details and your MyInfo records may result in missed notifications and delays in application processing.

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