Back to home

I am a merchant and my customer used the Child LifeSG Credits for a transaction. How do I verify the payee for the transaction?

Updated by MSF

Payments utilising the Child LifeSG Credits will have the payee reflected as "MSF - Families" in the merchant’s bank statement.

 

Each transaction will have a reference number. To identify which customer made the transaction, the merchant may request the customer to provide a screenshot from the LifeSG app showing the transaction and its reference number. Merchants can then match this reference number with the corresponding entry in their bank statement.

Topics:

Child LifeSG Credits

Related questions

How will I receive the Child LifeSG Credits?

msf
35

How do I use the Child LifeSG Credits?

msf
6

I am a merchant and I would like to refund a customer for a transaction where they had used the Child LifeSG Credits. How do I do this?

msf
1

I am a merchant and my customer used the Large Family LifeSG Credits for a transaction. How do I verify the payee for the transaction?

msf

Need more help?

Describe your issues to us.

Contact us