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Do licensees providing telehealth services under the remote MOSD need to state their 2M accreditation?

Price Transparency Requirements, Financial Counselling

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Updated by MOH

Yes. A licensee who is an approved institution must display or otherwise make available at every approved permanent premises the fact that they have 2M accreditation. Licensees have discretion on the form this would take (e.g. stated on licensees’ website, brochures, their payment portal etc).


Licensees should reference prevailing guidelines from MOH on financing coverage (including subsidies, MediShield Life and MediSave) of telehealth services as part of financial counselling.


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