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How does HealthierSG affect non-premises-based licensed services under HCSA such as telemedicine and mobile medicine providers? Can all Singaporeans be enrolled in such services?

The Healthcare Services Act 2020 (HCSA) FAQs, Regulatory Scope of the HCSA

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Updated by MOH

HCSA enables the licensing and regulation of telemedicine and mobile medicine providers through the “Remote” and “Temporary Premises” MOSD under a licensed Outpatient Medical Service. Medical clinics previously licensed under PHMCA have been issued HCSA licences that included the MOSD bundle of “Permanent Premises”, “Temporary Premise” and “Remote” MOSDs for their Outpatient Medical Service licence. Hence, there will be no impact on how HealthierSG will be delivered in the medical clinics which have enrolled into the programme.


Nonetheless, we recognise that there are some pure telemedicine providers which will only be holding the Outpatient Medical Service licence with remote MOSD. As HealthierSG will require a face-to-face assessment and review of the enrolled patients by the medical service provider at least during the first appointment, such providers and licensees will need to also meet the approval requirements for “Permanent Premise” MOSD to participate in the programme.


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