You can log in to AIC’s eService portal (https://efinance.aic.sg) with your Singpass to update your bank account details for CareShield Life/ElderShield claim payouts.

If you are changing the nominated bank account on behalf of a care recipient who lacks mental capacity, you will need to submit a Mental Incapacity Certification if you have not done so before. Please refer to Additional Guidance on AIC’s website for more information. 

This information is sourced from MOH.