You can login to AIC’s eService portal with your Singpass on to change your bank account for CareShield Life/ElderShield claim payouts, accessible via https://efinance.aic.sg.

If you are changing the nominated bank account on behalf of a care recipient who lacks mental capacity, you will need to submit a Mental Incapacity Certification if you have not done so before. Please refer to Additional Guidance on AIC’s website for more information. 

This information is sourced from MOH