I did not attend my ORNS activity but a MUP claim is already auto-generated. What should I do?
You should inform your employer if your ORNS activity was rescheduled or you did not attend the ORNS activity. If the MUP claim was already auto-generated, your employer will need to submit a claim cancellation request as soon as possible via the 'Employee Payment Management' eService. If you are a Home Team NSman, your employer should submit the cancellation request via https://go.gov.sg/mhanspay.
Related questions
My NSman employee did not attend his ORNS activity and only informed me on the start date of the activity. A MUP claim is already auto-generated. What should I do?
My ORNS activity is coming up but I don't see my MUP claim on the eService. What should I do?
The NSman is no longer employed by my company but a MUP claim was auto-generated for his ORNS activity. What should I do?
What happens if my employer forgets to verify or amend my MUP claim?
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