What happens if my employer forgets to verify or amend my MUP claim?
The automatically calculated MUP amount will be paid to you/your employer within 10 working days from the start of your ORNS activity even if your employer does not verify the claim on the eService.
Should there be a need to propose changes to the claim after your ORNS activity has started, your employer may submit the adjustments with supporting documents via the 'Employee Payment Management' eService. If you a Home Team NSman, your employer should submit the appeal request via https://go.gov.sg/mhanspay.
All adjustments must be submitted within three months from the start of the ORNS activity.
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