This means KampungSpirit did not find any Vouchers you can donate. There could be several reasons for this message.

CDC Vouchers 2026 (January)

This happens when:

• Someone else in your household claimed the Vouchers. Only the original household member who claimed the Vouchers can donate them.

  • For example, if your spouse claimed your household's CDC Vouchers 2026 (January), only your spouse can donate them on KampungSpirit.

• Your household has not claimed the Vouchers yet. Claim CDC Vouchers 2026 (January) first, then return to KampungSpirit to donate.

• Your household did not receive CDC Vouchers 2026 (January). This can happen if your household was not eligible.

SG60 Vouchers (Adults) and SG60 Vouchers (Senior)

This happens when:

• You are looking at the SG60 campaign for the other age group. Each person has Vouchers in only one of the two, so the other always shows this message.

• You have not claimed your SG60 Vouchers yet. Claim SG60 Vouchers first, then return to KampungSpirit to donate.

• You did not receive SG60 Vouchers. This can happen if you were not eligible.

Need help?

• For questions about claiming or eligibility, use the RedeemSG support form.

• If you claimed the Vouchers and still have a balance, but they do not show on KampungSpirit, report it through the KampungSpirit feedback form.