Back to home

How do we update our bank account, Finance POC or listing details?

Updated by KAMPUNGSPIRIT

It depends on what you are changing. Allow 3 to 5 business days for changes handled by KampungSpirit, and enough lead time for changes handled by your CDC.

Bank account

  • Contact your CDC directly.

  • Payouts continue to your current account until the change takes effect.

Finance POC

  • Submit the KampungSpirit feedback form using your registered Finance email address, with the new name, email address and mobile number.

  • The monthly donor report goes to your Finance POC email, so update this before the next report is due.

Listing details on your IPC page

  • Submit the KampungSpirit feedback form with the new text for your description, "What donations support".

  • We will let you know once the change is live.

For urgent issues, for example a payout to the wrong account, email support@kampungspirit.gov.sg.

Topics:

Voucher donationsInstitution of a Public Character (IPC)

Related questions

My donation says "Your donation is being confirmed". Did it go through?

kampungspirit

My voucher balance dropped, but KampungSpirit shows no donation. What happened?

kampungspirit

When will we receive donation payouts, and how will they appear in our bank account?

kampungspirit

When and how do we receive the monthly donor report?

kampungspirit

Need more help?

Describe your issues to us.

Contact us