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What can I do if I do not have the requested information when submitting the citizenship application?


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Updated by ICA

For mandatory fields, please indicate 'NA' if you do not have the requested information. 

For documents, such as birth certificates, where the system prompts you to upload the actual or extract copy of the document, please ensure you obtain the relevant documents. The alternative documents should be issued by the same authority and have the same information as the documents it replaced.


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