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Why do I encounter error/issue with the QR code during clearance at the checkpoint?
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Source: https://www.ica.gov.sgThis issue may arise if travellers have entered incorrect passport information during the profile setup process.
We recommend travellers to verify the accuracy of their profile information in the MyICA mobile app. If the QR code is not working, ICA officers will request the travellers to present their passports and facilitate their immigration clearance.
This information provided here is sourced from the ICA website.
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