What should I do if I cannot turn up for my appointment for my Student's Pass?
If you are unable to turn up for the scheduled appointment, you may make another booking via e-Service after your appointment date has lapsed.
Should you miss two appointments, you will not be allowed to make further appointment bookings and must complete formalities as a walk-in customer. You should expect a longer waiting time as a walk-in customer, since priority is given to customers with appointments.
This information is sourced from ICA
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