What should I do if I cannot turn up for my appointment for my Student's Pass?
If you are unable to turn up for the scheduled appointment, you may make another appointment at ICA e-Service after your appointment date has lapsed.
Should you miss 2 appointments, you will not be allowed to make further appointment bookings and must complete formalities as a walk-in customer. You should expect a longer waiting time as a walk-in customer, since priority is given to customers with appointments.
Related questions
Are Student's Pass applicants eligible to make an appointment?
Can I proceed directly to the counters since I have a prior appointment for my Student’s Pass?
What do I do if I am unavailable for my Completion of Long-Term Visit Pass formalities appointment?
Can I change my appointment for Completion of Formalities (COF)?
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