Under the New Clearance Concept (NCC), all travellers will enjoy automated clearance[1], and all Singapore residents and eligible foreign travellers will enjoy immigration clearance without having to present their passport.

There are 2 types of passport-less immigration clearance, to provide travellers with hassle-free and faster clearance:

• Token-less clearance at air and sea checkpoints: Singapore residents[2] at both arrival and departure, and all foreign travellers at departure, clear immigration using simply facial and iris biometrics, without the need to present their passport.

• QR code clearance at land checkpoints: Travellers use a QR code, instead of presenting their passport, during immigration clearance.[3]

[1] Children below the age of 6 years will not be able to use the automated lanes for immigration clearance.

[2] Singapore residents include Singapore citizens, permanent residents and long-term pass holders.

[3] First-time foreign visitors and those re-entering Singapore using a different passport from the previous trip will need to present their passport for immigration clearance. They will be able to clear immigration using QR code on their subsequent trips.