You can choose whether your help centre is open to the public or restricted to particular domains. Keep note that only site owners can make these changes.

Step 1: Go to your Admin Studio and log in.

Step 2: Go to Settings, Helpcenter Admin.

Step 3: Under Site access, choose who can access your site:

• Everyone — your help centre is publicly accessible

• All public officers — restricted to officers with an official Singapore government email domain

• Specific domains — only visitors signing in with an email address from an allowed domain can access your site

Step 4: If you chose Specific domains, add each allowed domain (e.g. open.gov.sg) in the

Domains field. You can add more than one.

Step 5: Click Save.

💡 Tip: The Preview panel on the right doesn't simulate different visitors, but you can use it alongside these settings to confirm your branding still looks right before saving.