Most agencies can complete the onboarding process within 2-3 weeks. The timeline depends on how quickly your team can prepare and format help articles.

Steps involved:

1. Submit your details

   Fill up our contact us form at https://go.gov.sg/askgovfeedback with your use case, audience, website address, monthly site traffic, and ticket volume.

2. Staging site setup

   We create a staging site where your team can preview articles, explore the admin portal, and test features.

3. Add and format content

   Add and format your help articles in the staging site. Preparing your help articles in advance helps speed up this step.

4. Go live

   Once ready, we move your content from staging to the production AskGov site.