The annual Health Plan check-in can be conducted in-person or via tele-consult. The mode and frequency of your annual Health Plan check-in depends on whether you have any chronic conditions:

• If you are generally healthy with no known chronic conditions, you are recommended to check in with your Healthier SG doctor once a year. The check-in may be done in-person or over the phone (your Healthier SG clinic will advise on the mode of check-in). An in-person check-in must be done at least once every three years.

• If you have one or more chronic conditions, your doctor may recommend two or more check-ins within the year to better review and manage your condition(s). An in-person check-in must be done at least once a year.