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My child started preschool, but I didn't receive any email from ECDA about the subsidy application or enrolment. What update should I expect from ECDA regarding subsidy application after enrolling my child in preschool?


Updated by ECDA

You should receive an email with the LifeSG Form 1 link on or after your child's first day of enrolment. The preschool triggers the subsidy application form in LifeSG, which sends you an email notification with a link to complete the form within 14 calendar days.

If you have not received the email within the first week of enrolment:

1. Check your spam or junk mail folder first

2. Contact your preschool for assistance to check if they have triggered the LifeSG Form

3. Verify your details - ensure the preschool has your correct email address and NRIC/FIN/Passport details

Additional information:

If your details were incorrect, the preschool can cancel the application and trigger a new form with correct information. The preschool can also verify from their end whether the email notification was successfully sent.

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