After logging in via Singpass, there is no electronic record of my child’s details on LifeSG. How should I proceed?
To begin, your child must first be successfully enrolled in a preschool. The preschool will generate the LifeSG Form 1 for you in our system. If you are unable to locate the electronic record on LifeSG:
Ensure that your child has started attending classes at the preschool. Your preschool will only be able to trigger the LifeSG Form 1 on or after your child’s date of enrolment.
Contact the preschool to ensure that they have correctly recorded your NRIC, FIN or Passport number when generating the LifeSG Form 1.
Related questions
What is the process for applying for preschool subsidies?
I do not qualify for Singpass. How do I complete the LifeSG form?
If I don’t have a Singpass account to complete the LifeSG form for subsidy application, what should I do?
My spouse and I are both minors aged below 21. How should we access and complete the LifeSG subsidy application form?
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