Singapore Customs does not have information on status of your postal parcels as the tracking and/or delivery of parcels is handled by SingPost. For enquiries on tracking or delivery of postal parcels, please refer to their website.

 

Please note that your postal parcel may be detained for the following reasons:

• The postal parcel contains dutiable goods;
• The postal parcel contains controlled goods;
• The postal parcel contains prohibited goods; and/or
• The postal parcel contains goods of a total CIF value exceeding S$400 and does not have an invoice attached to it at the time of arrival.

 

 

In the event that your postal parcel has been detained, you will receive a Letter of Notification from SingPost which will advise you on the follow-up action required.

 

For more information on importation by Postal or Courier Service, please click here.