I was advised to write to Customs pertaining to my permit rejection due to an incorrect HS Code. I have yet to receive a reply. Has Customs received my email?
For general enquiries, you can expect a reply within 3 working days, while for more complex enquiries, you can expect a reply within 7 working days.
Related questions
Did Customs' ROO unit receive my email regarding my CO application? When will I get a reply?
What is the processing time for the manufacturer's registration?
How long does Customs take to approve the permit application and amendments submitted via TradeNet?
How long does it take for Singapore Customs to process my company's application for conducting manufacturing activities in the FTZ?
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