Did Customs' ROO unit receive my email regarding my CO application? When will I get a reply?
Your email had been received by the Rules of Origin Unit should you receive the auto-acknowledgment email. Singapore Customs aims to reply emails and letters within 3 working days. We may take a slighty longer time to respond to more complex queries.
Related questions
I was advised to write to Customs pertaining to my permit rejection due to an incorrect HS Code. I have yet to receive a reply. Has Customs received my email?
How long does it take for Singapore Customs to process my company's application for conducting manufacturing activities in the FTZ?
What is the processing time for the manufacturer's registration?
How do I check the status of my Certificate of Origin (CO) application?
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