Back to home

I have redeemed Healthpoints for MediShield Life premium discount but the full MediShield Life premium was still deducted from my payer’s MediSave Account. Why was the discount not applied before premium deduction?

Updated by CPF
Your premium payer will receive the redeemed premium discount as a reimbursement to their MediSave Account on the same day after the full premium is deducted. The net premium amount paid is the same regardless whether the discount is applied before or after premium deduction.
 
Your premium payer may check the reimbursement after premium deduction in his/her CPF Transaction History or contact your Integrated Shield Plan insurer directly if needed. You may also view your premium discount information in your Healthcare Dashboard.   
 
For more information on MediShield Life premium discount, please refer to the detailed step-by-step guide under Section 5. 

This information is sourced from CPF.

Topics:

Healthcare FinancingMediShield Life

Related questions

How will the MediShield Life premium discounts I have redeemed be used for my MediShield Life premiums?

cpf
1

I have redeemed $70 worth of premium discount but only $50 was used for my MediShield Life premiums. What happens to the remaining $20 of premium discount?

cpf

I have already made payment via the Top up MediSave Account form. Why do I still see outstanding MediShield Life premiums under the 'Outstanding MediShield Life Premium' section of my Healthcare Dashboard?

cpf

From other agencies

How do I pay the MediShield Life Premiums?

moh

Need more help?

Describe your issues to us.

Contact us