A Singapore Government Agency Website 

avatar6 inPLDs (WarrantyInsurance & Security)

What happens if the device is stolen / lost and will the replacement be of the same or a different model?

chsLogo

chs

The insurance coverage is only applicable to situations of damages and loss where the student has taken all necessary precautions to safeguard the PLD. A police report will need to be made for the insurance claim. The device replacement will only be of the same model as the insurance covers the model 'Lenovo 500e Gen3' for 2023 level 1 and 'Lenovo 500e Gen2’ for 2023 level 2 to 4 and not the category of chromebooks.
Let other citizens know if this answer was helpful
Did this answer your question?

Related Questions

Can’t find what you’re looking for?