A Singapore Government Agency Website 

What do I do if I cannot load the iSAA portal on my browser?

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This error may occur due to the user internet connection to the servers and computer firewall/antivirus settings or VPN proxy settings.  


Please try to troubleshoot by trying these solutions below: 

  • Clear your cache in your browser.  

  • Refresh the web page. 

  • Restart your modem or router. 

 

If you continue to face issues, please take a screenshot of the error message(s) encountered and time/date of the incident, and submit a message describing the issue via our online enquiry form

 


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